Accessibility Statement
We believe everyone deserves equal access to mortgage information and services, regardless of ability.
Last updated: January 1, 2026
Our Commitment
Luis Marten and Triumph Financial are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Standards Compliance
This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
We also comply with the Accessibility for Ontarians with Disabilities Act (AODA) and the Integrated Accessibility Standards Regulation (IASR), which requires Ontario businesses to make their websites accessible.
Accessibility Features
Our website includes the following accessibility features:
Keyboard Navigation
All interactive elements can be accessed using keyboard-only navigation.
Skip Links
A "Skip to main content" link is provided to bypass navigation menus.
Alt Text
Images include descriptive alternative text for screen readers.
Color Contrast
Text and interactive elements meet WCAG 2.1 Level AA contrast requirements.
Semantic HTML
Proper heading structure and landmarks help screen reader users navigate content.
Form Labels
All form inputs have associated labels for screen reader compatibility.
Focus Indicators
Visible focus states help keyboard users track their location on the page.
Responsive Design
The website adapts to different screen sizes and zoom levels.
Reduced Motion
Animations respect user preferences for reduced motion.
ARIA Labels
Interactive elements include proper ARIA attributes where native HTML is insufficient.
Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Browser accessibility features and extensions
Alternative Formats
If you need information from our website in an alternative format, we are happy to assist:
- Large print documents
- Audio descriptions
- Plain language summaries
- Information provided over the phone
In-Person Accessibility
We welcome clients of all abilities. When meeting in person or virtually, we can provide:
- Flexible meeting locations and times
- Virtual meeting options
- Extra time for appointments when needed
- Clear, jargon-free explanations of mortgage terms
- Written summaries of discussions
- Accommodation for service animals
Known Limitations
Despite our best efforts, some content may not yet be fully accessible. We are actively working to address these issues:
- Some older PDF documents may not be fully accessible; contact us for alternative formats
- Third-party embedded content may have varying levels of accessibility
Feedback
We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Luis Marten — Triumph Financial
Email: luismelitemortgage@gmail.com
Phone: 905-466-1059
We aim to respond to accessibility feedback within 2 business days.
Continuous Improvement
Accessibility is an ongoing effort. We regularly review our website and services to identify and address barriers. We are committed to maintaining and improving the accessibility of our digital presence.
Triumph Financial is regulated by the Financial Services Regulatory Authority of Ontario (FSRA).
Luis Marten, Mortgage Agent Level 2 — License #M08009492